Frequently Asked Questions

Question 1

What makes Office Practicum different from other EHRs?

Accepted Answer

Office Practicum has focused on pediatrics for more than 30 years. Pediatricians are part of our team and work alongside our product and technology experts to help shape software around the realities of pediatric care, inclduing the expanded use of AI. That expertise can be seen throughout the system, from age-based visits, vaccine forecasting, and pediatric growth charts to weight-based prescribing, complex family relationships, adolescent privacy, and patient recalls. Beyond the EHR, Office Practicum also offers solutions for practice operations, patient engagement and growth, and financial performance.

Question 2

Is Office Practicum only for pediatric practices?

Accepted Answer

Yes. For more than 30 years, Office Practicum has focused exclusively on independent pediatric practices, from startups and solo practices to larger, multi-location groups. Pediatricians on our team help shape solutions around the clinical and business needs of pediatrics, including documentation, vaccine management, family communication, billing, and practice growth. Everything is designed to support pediatric care from the first newborn visit through young adulthood.

Question 3

How does Office Practicum support pediatric clinical care?

Accepted Answer

Office Practicum gives pediatric clinicians tools designed around the care they provide, including Bright Futures well-visit templates, sick-visit templates, pediatric growth charts and vitals, vaccine forecasting, weight-based prescribing, behavioral health screenings, care plans, and patient recalls. Opie AI, our ambient AI assistant for pediatrics, helps providers document visits more efficiently by creating structured draft notes within their existing workflows. Together, these tools support thorough, consistent care across every age and stage.

Question 4

How can Office Practicum make my practice easier to run?

Accepted Answer

Office Practicum helps reduce the daily administrative work that can slow down providers and staff. Opie AI, our ambient AI assistant for pediatrics, reduces time spent documenting, while tools for scheduling, patient messaging, portal access, arrival notifications, school, sport, and camp forms, simplified recalls, automated vaccine forecasting, reporting, and family structure management simplify work across the practice. Together, these solutions give your team more time to focus on patients and families.

Question 5

What is Opie AI™, and how does it work with the Office Practicum EHR?

Accepted Answer

Opie AI is an ambient AI assistant created for pediatric care. It captures the conversation during a visit and prepares a structured draft note using pediatric terminology, Bright Futures guidance, and Office Practicum templates. It can also suggest E&M levels and ICD-10 codes, create after-visit summaries, and write completed notes back to the patient’s chart. For multilingual visits, Opie AI can translate conversations in more than 10 languages into a single, complete visit note—helping providers spend less time documenting and more time focused on patients and families.

Question 6

How does Office Practicum help improve financial performance?

Accepted Answer

Office Practicum helps pediatric practices strengthen financial performance with tools for insurance verification, claim submission, patient payments, collections, and reporting. Analytics and benchmarking make it easier to uncover missed revenue opportunities, monitor important trends, and compare performance over time so you can make informed decisions about practice growth. Practices can manage billing in-house or use Office Practicum’s revenue cycle management and A/R recovery services for additional support.

Question 7

Can Office Practicum support my practice as it grows?

Accepted Answer

Yes. Office Practicum supports independent pediatric practices ranging from startups and solo practices to larger, multi-location groups. Practices can choose the combination of solutions that fits their needs from the start, including the EHR and practice management system, credentialing, billing and revenue cycle management, analytics and benchmarking, practice websites, SEO, reputation management, and other patient engagement and growth services. Practices can select the right mix of solutions at the time of purchase and add others later as their needs change. We grow with you!

Question 8

How does Office Practicum help my practice attract and engage more families?

Accepted Answer

Office Practicum helps turn more online searches into new patient relationships—and gives current families more reasons to stay connected with your practice. SEO helps families find you, while a pediatric practice website, strong online reviews, and trusted health information give them confidence to choose you. SocialSavvy keeps your practice visible and engaged in the community without adding another job to your team. These solutions strengthen one another: your website supports your SEO, reviews build trust in search results, social content brings families back to your site, and pediatric health information makes it a resource they can rely on long after the appointment ends.

Question 9

How does Office Practicum simplify vaccine management?

Accepted Answer

Office Practicum’s VacLogic+ supports the entire vaccine process, from forecasting and inventory to administration, billing, reporting, and patient recalls. Based on AAP guidelines, it shows which vaccines a patient is due for, calculates complex catch-up schedules, and helps staff identify missed opportunities at every visit. As vaccines are administered, lot numbers and doses automatically update private and VFC inventories, administration codes are added based on payer guidelines, and data can flow to and from supported state immunization registries. This reduces manual work, helps keep more patients up to date, and gives practices better control over vaccine inventory and reimbursement.

Question 10

Can Office Practicum connect with the other systems my practice uses?

Accepted Answer

Office Practicum supports connections with state immunization registries, labs, health information exchanges, pharmacies, medical devices, clearinghouses, and other healthcare systems. These connections bring more patient information into the EHR, reduce duplicate data entry, and make it easier to coordinate care without asking your team to track information across multiple systems. Available connections vary by organization, vendor, and location.

Question 11

What can my practice expect when switching to Office Practicum?

Accepted Answer

Office Practicum guides your practice through implementation with a dedicated team, a clear project plan, data conversion support, and training based on each employee’s role and daily responsibilities. Your team can practice common workflows before launch, including scheduling, documenting visits, and verifying insurance, so staff are prepared for Go-Live. The goal is to protect your data, minimize disruption, and help providers and staff feel confident using the system from day one.

The pediatric EHR that runs your whole practice.

One platform for every part of your pediatric practice.

Why pediatric practices choose Office Practicum

Pediatric care is built on relationships that last decades. Your technology should be ready for everything those years bring.

Opie AI™ writes the note, so you can focus on the patient.

See what Office Practicum could do for your bottom line.

Proof, from practices like yours.

Clear pricing tailored to your practice

Starting a practice

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What pediatric practices want to know about Office Practicum

See what changes when your technology is built for pediatrics.