Patient engagement isn't just a buzzword; it's the key to success for independent pediatric practices looking to grow and remain independent in a shifting healthcare market....
With kids away at camp and families on vacation, it's not uncommon to see a dip in appointments. However, it doesn't have to be that way. By leveraging the right tools and strategies, you can keep your schedule full and ensure your patients receive the care they need....
It's summertime, and while many pediatricians dream of a relaxing getaway, the thought of leaving their practice unattended can be a major source of stress. The constant need to be available for patient calls can make it challenging to truly disconnect....
In the realm of pediatric care, every detail counts. From tracking growth charts to managing complex vaccine schedules and everything in between, the unique needs of young patients demand specialized tools and expertise. ...
The fall wave of flu season might feel far away, but smart pediatric practices know that the key to a successful (and stress-free!) flu season is planning ahead....
Back-to-school planning in the Spring? Absolutely! Coordinating office visits for all those physicals, vaccines, and school requirements can feel overwhelming, but it doesn't have to be. ...
The vast majority of parents now find their child’s healthcare provider online. Is your pediatric practice’s website designed to impress and convert them into patients?...
In today's digital world, doctors need to master Search Engine Optimization (SEO) to connect with potential patients online. ...
If you want to grow your pediatric practice, here are four things to consider when designing your medical website to encourage new patients to visit you....
Your website’s design, aesthetic appeal, useability, and accessibility play a crucial role in shaping a visitor's decision to transition from a casual observer to a valued patient....
In today’s fiercely competitive healthcare environment, creating a new website that provides a seamless user experience can make all the difference in attracting new patients and keeping your current patients engaged. ...
By leveraging DAR reports, pediatricians can ensure timely well visits, optimize vaccination rates, manage chronic conditions effectively, and make informed decisions for practice growth....
Teen privacy at the pediatrician's office is paramount to ensure that adolescents receive the best possible care, feel comfortable discussing their health concerns, and make informed decisions about their well-being....
Patients want to feel as if their doctor truly cares for their well-being, and using an automated answering machine sends the opposite message. ...
Pediatricians have an important role in the entire health of children, including their mental well-being. Because there is a shortage of behavioral and mental health specialists in many areas, pediatricians must be well-equipped to treat mental health problems when referrals are not readily available....
For doctors who strive to provide the highest quality of healthcare to their patients, telehealth services are a perfect way to elevate a pediatric practice. ...
Flu season can be a challenging time for pediatric practices as they navigate increased patient visits, concerns from parents, and the potential for outbreaks. To ensure your practice is ready to handle the flu season effectively, it's crucial to take proactive steps and follow the recommended guidelines....
In today's digital age, your website isn't just a digital brochure; it's a vital tool for building trust and providing valuable resources to your patients....
In today’s digital age, online reviews have become a crucial aspect of every business. That’s why it’s essential to understand the impact they can have on the success of your pediatric practice....
Now is a great time to encourage families in your practice to turn their focus to well visits for their children....
SEO, or search engine optimization, has a significant influence on online businesses, including pediatric practices....
As the healthcare landscape continues to evolve, it’s critical that pediatricians and pediatric practices have a robust system for managing and sharing important patient information. In this blog, we’ll discuss the essential technology tools you should be using to share information to be in compliance with the 21st Century Cures Act. We also provide best practice guidelines and a FREE workbook to help you develop your own information sharing policies. Understanding the Implications of the 21st Century Cures Act The 21st Century Cures Act is a federal law that contains a number of provisions that impact information sharing in healthcare. Title IV...
Operating a pediatric practice that runs on time is essential not just to your practice families, it’s important to your staff as well. ...
Cultivating the patient-provider connection is essential to delivering an exceptional patient engagement experience at your pediatric practice. It’s up to you to reimagine what the future of medicine looks like. ...
Parents, researchers, pediatricians, and front-line mental health providers are all saying the same thing: there is an ongoing mental health crisis among youth in America. Taking action to mitigate these challenges is essential. However, it can be hard to know where to start without the appropriate data....
ADHD, or attention-deficit/hyperactivity disorder, is one of the most common neurodevelopmental disorders present in childhood. Despite receiving significant attention throughout the last 30 years, doctors and researchers are still uncovering new potential causes, contributing factors, and treatment options for those with ADHD....
Since early 2020, many pediatric practices have been forced to juggle increased patient demand against new safety precautions and a reduction in the number of people they have on staff. The COVID pandemic has been a significant stressor on the pediatric community, with one survey finding that 60% of pediatricians were experiencing at least one dimension of burnout....
Recent legislation allows children to take mental health days off from public school, but not all states are on board. See where your state stands, and how you can advocate to include mental health selfcare as a legitimate reason for missed school days....
Learning to communicate with patients online has been a central hallmark of the COVID-19 pandemic for pediatric practices. However, evaluating whether your practice is succeeding in this area can be a challenge. The scope of communication in healthcare varies, and there’s no one standard metric that providers can use to measure their progress....
Many young children and teens struggled during the COVID-19 pandemic. Fortunately, organizations like Duck Cup Memorial Fund are stepping into the fray to bring more awareness to this issue. Sara Jutz, the Executive Director of Duck Cup Memorial Fund, recently spoke on the PediaTricks podcast to share more information about how their organization is working to meet this moment, and make mental health and suicide prevention a much easier subject to speak about openly. ...
Social media can be polarizing, but there are many benefits that can be gained from using it as a patient engagement tool in your practice. Having open lines of communication with patients and their families is an important step for practice success, and social media can play a significant role in making this happen....
For many parents, raising kids that have a healthy relationship with social media can be a challenge. Why? Because social media is ubiquitous....
With pediatric practices all over the country feeling understaffed and overworked, it is crucial to ensure you are using the correct tools for practice efficiency and workflow optimization....
When we initially chose to become a PCMH, it was purely a financial decision. However, as we dug through the policies and best practices, we began to see how much of an impact it would have on our patients and their families....
Instead of trying to change the reality of your patient’s busy lives, clinicians should be working diligently to make every visit easier. ...
Broadly sourced data has shown that pediatric visits declined anywhere from 25-60%. Here are some recovery tactics and resources to turn this around by filling your schedules....
The current healthcare system is set up to treat acute diseases, but lacks the capacity for complex cases. In contrast, the whole child approach uses collaborative care, including physical, behavioral, development, and environmental health....
In a field with similar practices, how can you get your pediatric practice to stand out? How can you increase traffic to your website, social media pages, etc.? And, what kind of marketing strategy will resonate with patients’ families?...
Quality initiatives are an essential part of becoming recognized as a Patient-Centered Medical Home (PCMH). However, quality is essential for all pediatric practices, not just those seeking the PCMH designation....
Pediatric care providers need to ensure that patients with health needs requiring follow-up, as well as those due or behind on their well visits, are receiving the care they need. This is also vital to having a healthier population and increasing practice revenue. And that’s where something like “DAR” comes in. Using a Tool for Patient Recall DAR stands for Demographic Analysis and Recall. It's a powerful tool for analyzing demographic data that's integrated in OP. Based on the findings, it recalls specific patient and practice information. Let’s say that I’m a busy clinician. I want to know how DAR can help my...
When we think about information — and specifically, about patient information — one of the first things to come to mind is the problem of taking it with you. Of course, the days of the bulky paper chart that has to be scanned in (or worse, photocopied) and provided to the patient and their family is long gone, but the issue hasn’t disappeared; it’s simply changed with the technology we use to record and disperse information. We’re still left with the same questions: how can we make the process seamless for the patient and family? How can we ensure its...
Operating a pediatric practice that runs on time has always been important. Staying on schedule is essential because it affects everyone's workflows and keeps appointments on track. Happy patients = a happy practice. Here are five tips for fostering an environment where everyone runs on time. 1. Have an Honest Baseline It’s important to be honest and realistic with yourself. Start by measuring your baseline. Look through your data, appointment by appointment. For example, perhaps you’ve been scheduling all ADHD rechecks as 20-minute visits, but you occasionally conduct those appointments and notice patients who are not stable on their medications. This means encounters...
Have you ever thought to yourself, “Wouldn’t it be cool if parents could self-schedule appointments?” If you’re part of a busy practice, you know how much time a simple feature like this could save. How about the frantic parent who calls the office one minute after opening because they lost the daycare form you gave them last week and little Niko’s first day is tomorrow? Wouldn’t it be great if little Niko’s mom could simply print the form herself rather than coming into the office and picking up a copy? With older EHRs, that might have been mere wishful thinking, but no...
When we work hard at preventing diseases through vaccines, everyone wins: Families, communities, and our pediatric practices. To succeed at keeping patients current with vaccines, you need a clinical decision support (CDS) tool that takes the guesswork out of the schedule. Here are five ways a CDS tool will help your practice. 1. Patient Population Knowledge Giving good care to your patients starts with understanding who they are. For example, do you have a way to identify all 5-year-old patients so you can contact them over the summer and remind them of school-mandated vaccines? Can you identify and close care gaps for...
Having a fully functional patient portal is necessary for today’s healthcare environment. Parents of young children expect to have the world at their fingertips. This includes being able to access medical records on their phones and tablets. But what are the advantages of a patient portal for pediatric practices? Here are 4 benefits we are already seeing after implementing our new portal. Improved Communications and Documentation A patient portal strengthens relationships between families and providers. Patients’ parents can communicate with your practice when it’s convenient for them, and you can respond when it’s conducive to your schedule. Parents can also update their children’s...
Parents of your pediatric patients are busy people who like technology and the convenience it offers. In fact, they are accustomed to being an online consumer — when buying airline tickets, making restaurant reservations, ordering groceries, and purchasing all of their everyday goods and services. It makes sense, then, to have a patient portal available for your pediatric practice that saves them time, provides convenience and is easily accessible. So, is it worth your investment to offer a patient portal? Here are three suggestions for increasing portal adoption and how doing so boosts your ROI (Return on Investment) and ROE (Return...
The patient referral system is one of the most important pathways within pediatric healthcare. Ideally, it operates smoothly to ensure that all patients, regardless of socio-economic background, gender, or race, are able to take steps towards good health. In a recent issue of Pediatrics, a study confirmed that there were several factors that affected the pediatric referral system negatively, ranging from race and zip code to whether the patient had public insurance. The authors of the study also noted what factors made a positive impact on whether referrals were scheduled quickly and attended by patients and their families. There are a...
The ever-changing landscape of healthcare means that primary care physicians face tough competition. Pediatricians recognize that on-demand care options like urgent care centers and retail clinics are taking pediatric patients away from their medical homes. However, research suggests that the greatest threat to traditional healthcare is direct-to-consumer telemedicine. During the winter months, more children get sick, and many families are so busy that they find care where it is most convenient. By offering telemedicine at your practice, you can improve accessibility when these situations occur. Don’t let uncertainty hold you back. Your patients are better off seeing you via telemedicine — gaining...
In the past, excellent patient care was enough to earn word of mouth referrals for pediatric practices. Aside from directory listings, most doctors didn't need to market their practices at all. Parents would simply ask their friends for a doctor recommendation or choose from an insurance company's list of providers. Today, parents still ask for recommendations, but they're turning to social media for the information. According to Pew Research, 74 percent of internet users are on social media. Over 1.4 billion people log on to Facebook each day, including 75 percent of parents. Of those, nearly half look for information about...
Patient portals can provide tremendous enhancements for pediatric family engagement and satisfaction. On the other hand, online portals can also be one of those offerings that some parents argue are good in theory but not in practice. Busy parents may be thinking: do I really need another email or text reminder? Or another login/password combination to remember? Or another app to download on my mobile device? The short, simple answer to these questions is yes. Here’s how a portal can improve patient engagement and satisfaction, along with some tips to help your parents adopt your portal. Pediatric Patient Portal Benefits Patient portals bring...
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