Patient engagement isn't just a buzzword; it's the key to success for independent pediatric practices looking to grow and remain independent in a shifting healthcare market....
Imagine starting every visit with a complete picture of the patient's health journey, whether they are new or established. Picture having instant access to everything from a patient's growth chart and immunization records to specialist consultations and ED visits. Then, imagine being able to digitize your entire new patient intake process. No more relying on incomplete information or a parent's recollection....
It's summertime, and while many pediatricians dream of a relaxing getaway, the thought of leaving their practice unattended can be a major source of stress. The constant need to be available for patient calls can make it challenging to truly disconnect....
In the realm of pediatric care, every detail counts. From tracking growth charts to managing complex vaccine schedules and everything in between, the unique needs of young patients demand specialized tools and expertise. ...
The vast majority of parents now find their child’s healthcare provider online. Is your pediatric practice’s website designed to impress and convert them into patients?...
In today's digital world, doctors need to master Search Engine Optimization (SEO) to connect with potential patients online. ...
For pediatric practices, successful vaccine management extends beyond protecting the health of their patients — it also involves optimizing resources....
In today’s fiercely competitive healthcare environment, creating a new website that provides a seamless user experience can make all the difference in attracting new patients and keeping your current patients engaged. ...
By leveraging DAR reports, pediatricians can ensure timely well visits, optimize vaccination rates, manage chronic conditions effectively, and make informed decisions for practice growth....
Patients want to feel as if their doctor truly cares for their well-being, and using an automated answering machine sends the opposite message. ...
For doctors who strive to provide the highest quality of healthcare to their patients, telehealth services are a perfect way to elevate a pediatric practice. ...
In today's digital age, your website isn't just a digital brochure; it's a vital tool for building trust and providing valuable resources to your patients....
In today’s digital age, online reviews have become a crucial aspect of every business. That’s why it’s essential to understand the impact they can have on the success of your pediatric practice....
KPIs help practices achieve their goals by establishing a concrete way to measure their progress. If you don’t track your progress, it’s hard to know which aspects of your practice require improvement. ...
The national impact of an employee shortage is being felt as demand for physical and mental healthcare services outstrips supply. After spending much of the pandemic innovating new ways to keep staff engaged, many practices are now being served termination notices from core team members....
Operating a pediatric practice that runs on time is essential not just to your practice families, it’s important to your staff as well. ...
Clinically Integrated Networks (CINs) are at the center of a movement toward improved resource sharing. Understanding the basics of CINs and how they can benefit your patients and your practice is the first step in evaluating whether this may be the right path for you to take. ...
Making self-care a priority is essential when you work in a healthcare setting. Day in and day out, you spend a large portion of your day caring for the well-being of your patients, but over time, it can take a personal toll. The last several years have brought even more challenges for healthcare providers across the country as more people are going through difficulties and reaching out for help. ...
Cultivating the patient-provider connection is essential to delivering an exceptional patient engagement experience at your pediatric practice. It’s up to you to reimagine what the future of medicine looks like. ...
While Medicaid has been used as a way to provide healthcare services to Americans for decades, individuals within the healthcare system, including pediatric providers, do not fully understand it....
All employees deserve to feel fulfilled, appreciated and engaged in their jobs. Nurturing employee engagement is an important part of running any pediatric practice; when done correctly, it benefits your staff and your practice families....
Since early 2020, many pediatric practices have been forced to juggle increased patient demand against new safety precautions and a reduction in the number of people they have on staff. The COVID pandemic has been a significant stressor on the pediatric community, with one survey finding that 60% of pediatricians were experiencing at least one dimension of burnout....
One of the most challenging aspects of working in, or managing a pediatric practice, is defining success. Let’s take a look at the many forms of pediatric success and which resources can help practices be more successful in their work....
Are you looking to make a positive change in the way your practice deals with payers? You have the power to make this happen....
Instead of referring to KPIs as key performance indicators, we should also think of them as key people indicators. By taking a more holistic view of these metrics, we can reframe our focus to the overall health of our practice, not just our finances....
Patient care gaps are created when we fail to follow up with patients referred to specialists, sent for a diagnostic test, or recently prescribed medication. How can you most efficiently and effectively handle these workflows?...
One strategy to help with the increasing patient responsibility of healthcare costs, is to implement and enforce a strong financial policy....
Quality initiatives are an essential part of becoming recognized as a Patient-Centered Medical Home (PCMH). However, quality is essential for all pediatric practices, not just those seeking the PCMH designation....
Pediatric care providers need to ensure that patients with health needs requiring follow-up, as well as those due or behind on their well visits, are receiving the care they need. This is also vital to having a healthier population and increasing practice revenue. And that’s where something like “DAR” comes in. Using a Tool for Patient Recall DAR stands for Demographic Analysis and Recall. It's a powerful tool for analyzing demographic data that's integrated in OP. Based on the findings, it recalls specific patient and practice information. Let’s say that I’m a busy clinician. I want to know how DAR can help my...
If a pediatric practice has some extra down time, pause and remember the financial health of your practice starts with having an appropriate fee schedule. While contractually the payers determine how much they are going to pay you for each service you provide, it starts with how much you charge. Scheduled Processes and Procedures At a minimum, at the beginning of the year, your practice should have a scheduled process and procedure for updating your fee schedule so you can be sure you are not leaving money on the table (and in the insurance company’s pocket.) The AAP has resources for pediatricians...
Everybody needs education, and that may be doubly true when it comes to your pediatric EHR. To put it simply: education is power. Power to do your job more effectively. Power to contribute and make decisions. Power to be able to use the software competently — and by doing so, to provide better patient care. In other words: no matter how advanced your EHR is, if you’re not engaging in ongoing education, you’re limiting the effectiveness of your system, your people, and your practice as a whole. Why is Training Necessary? Of course, when you first adopt a system, you need training in...
As the leader of a pediatric practice, you know that being successful involves more than providing excellent medical care. Of course, patient care is your top priority, but managing day-to-day operations takes knowledge, organization, and the right people. How do you make the best use of your team's skills and talents? How can you make sure everyone in your pediatric office is being productive and efficient without crushing morale? These are important points to consider, especially if you want to have a profitable practice. Here are some suggestions for boosting staff productivity. Get to Know Your Team and Show Them You Care Perhaps your...
Wellness means different things to different people, but many would agree that it plays a big role in your overall health. Finding ways to boost wellness, especially at the office, can improve work performance as well. According to the CDC, healthier employees translates to a more productive office. Additionally, offices that encourage wellness among employees not only reduces absenteeism, but may even help employees and their families improve overall health, and there are many, easy ways to promote wellness in your practice. Hold Walking Meetings Some hospitals and medical practices regularly hold Walk with a Doc’ programs for patients and those within...
As an independent pediatric office owner or administrator, you want your practice to thrive. One of the best ways to ensure that your business succeeds is having a high-performing team. Recent research shows that high-performing teams have one thing in common: They work in a psychologically safe environment. It's kind of an awkward, fancy term. Essentially, it means the work environment is a safe place to ask questions, raise concerns, and share ideas without feeling fear. Are you ready to learn about this important trend in job environments? Here are four ways to ensure your pediatric practice is a psychologically safe workplace. 1. Create...
Keeping your personal information safe is important, but when someone else entrusts you with their information, you have an obligation to protect it diligently and at all costs. This is especially true for medical practices, which are among the most heavily targeted because they contain an abundance of private information that hackers love to get their hands on. Here are three strategies you can implement immediately to help protect your patient’s data. Cloud Technology Cloud-hosted applications are a great way to be proactive when initiating security measures within your practice. They will provide automatic, regular data backup and recovery while keeping your...
You’ve decided you’re ready to spread your entrepreneurial wings. You're going to open your own pediatric practice. While it’s an exciting time, it’s also busy with planning. You’ve got a checklist full of items like credentialing providers with payers, securing financing, choosing a location, purchasing technology, hiring staff, ordering supplies and furniture, and preparing forms and processes. Another important area to tackle before officially launching your new practice? Billing. It's one of the most critical elements of your business. Without a good billing system, you won't get paid appropriately. And a practice that's not profitable will quickly fold in the ever-changing world...
A frazzled mom walks into your pediatric clinic. She approaches the check-in desk, and your receptionist notices dark circles below wet eyes, red from crying, possibly even during the drive to the office. The screaming toddler on the mom’s hip is not so interested in disguising his anguish. He wails in pain as he tugs on his ear, not afraid to let the tears fall freely. Even those staff members behind the check-in desk, standing at the hallway scale, or walking a patient to an exam room can hear the little guy. After checking in the fidgety little boy, the receptionist sees...
In order to truly provide top-notch medical care at your pediatric practice, you need an all-star team of professionals working around you. Front desk staff, nurse practitioners, medical billers, the list goes on. A successful medical practice relies on a full staff of talented people. A hiring mistake alone, can cost you 15 times an employee’s base salary in hard costs and lost productivity. You are in the medical profession. You are not a Human Resource Manager. You might be a little lost when it comes to hiring for your practice. In this article, I am going to give you the...
If your payment data is currently dispersed across multiple systems, you might hit a roadblock in your plan for payment assurance. What does your roadmap for payment assurance look like? Use these three checkpoints to analyze where your data might be failing you and how you can improve collection processes by pulling payment data from one reliable source. Checkpoint #1: Talk to Your Staff About Their Processes to Collect Collecting patient payments is time-consuming. Do you know how much time your staff spends to collect a single payment? Ask your staff to walk you through their daily process to collect, reconcile and post...
Sometimes, you can have too much of a good thing. When it comes to choosing an electronic health record (EHR) solution, less is actually more if you’re in a pediatrics practice. That’s because a well-rounded adult-centric EHR is likely to be less helpful than one specially built for your area of expertise. Statistics from the Office of the National Coordinator for Health Information Technology show that 86.9% of office-based physicians already had an EHR in 2015. Two years later, however, a report from Medical Economics showed that 43% had used three or more EHRs, mostly because they were dissatisfied with the systems they chose...
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