Patient engagement isn't just a buzzword; it's the key to success for independent pediatric practices looking to grow and remain independent in a shifting healthcare market....
With kids away at camp and families on vacation, it's not uncommon to see a dip in appointments. However, it doesn't have to be that way. By leveraging the right tools and strategies, you can keep your schedule full and ensure your patients receive the care they need....
In the realm of pediatric care, every detail counts. From tracking growth charts to managing complex vaccine schedules and everything in between, the unique needs of young patients demand specialized tools and expertise. ...
The vast majority of parents now find their child’s healthcare provider online. Is your pediatric practice’s website designed to impress and convert them into patients?...
In today's digital world, doctors need to master Search Engine Optimization (SEO) to connect with potential patients online. ...
Your website’s design, aesthetic appeal, useability, and accessibility play a crucial role in shaping a visitor's decision to transition from a casual observer to a valued patient....
By leveraging DAR reports, pediatricians can ensure timely well visits, optimize vaccination rates, manage chronic conditions effectively, and make informed decisions for practice growth....
In today's digital age, your website isn't just a digital brochure; it's a vital tool for building trust and providing valuable resources to your patients....
Healthcare practices and providers have been implementing electronic health record software at an increasing rate, according to the Centers for Medicare & Medicaid Services....
In today’s digital age, online reviews have become a crucial aspect of every business. That’s why it’s essential to understand the impact they can have on the success of your pediatric practice....
Now is a great time to encourage families in your practice to turn their focus to well visits for their children....
SEO, or search engine optimization, has a significant influence on online businesses, including pediatric practices....
The national impact of an employee shortage is being felt as demand for physical and mental healthcare services outstrips supply. After spending much of the pandemic innovating new ways to keep staff engaged, many practices are now being served termination notices from core team members....
Operating a pediatric practice that runs on time is essential not just to your practice families, it’s important to your staff as well. ...
Clinically Integrated Networks (CINs) are at the center of a movement toward improved resource sharing. Understanding the basics of CINs and how they can benefit your patients and your practice is the first step in evaluating whether this may be the right path for you to take. ...
The ability to survive as an independent pediatric practice is contingent on being able to find new sources of revenue, even as reimbursements continue to shrink. But with a tight labor market and the challenges that come with finding skilled staff, it can be a tall order to fill....
One common thread that comes up often in conversations among pediatric providers and their staff is that the last several years have been exhausting. Pediatricians in cities, suburbs, and rural areas alike are burned out and they’re facing what seems like an insurmountable combination of increased expectations and decreased practice resources....
While Medicaid has been used as a way to provide healthcare services to Americans for decades, individuals within the healthcare system, including pediatric providers, do not fully understand it....
All employees deserve to feel fulfilled, appreciated and engaged in their jobs. Nurturing employee engagement is an important part of running any pediatric practice; when done correctly, it benefits your staff and your practice families....
With pediatric practices all over the country feeling understaffed and overworked, it is crucial to ensure you are using the correct tools for practice efficiency and workflow optimization....
One of the most challenging aspects of working in, or managing a pediatric practice, is defining success. Let’s take a look at the many forms of pediatric success and which resources can help practices be more successful in their work....
Are you looking to make a positive change in the way your practice deals with payers? You have the power to make this happen....
Instead of referring to KPIs as key performance indicators, we should also think of them as key people indicators. By taking a more holistic view of these metrics, we can reframe our focus to the overall health of our practice, not just our finances....
Instead of trying to change the reality of your patient’s busy lives, clinicians should be working diligently to make every visit easier. ...
In order to manage your revenue cycle effectively, you need to monitor several key performance indicators (KPI) to help protect and increase your cash flow. It’s crucial that you understand what these KPIs are and how they impact your practice....
Broadly sourced data has shown that pediatric visits declined anywhere from 25-60%. Here are some recovery tactics and resources to turn this around by filling your schedules....
One strategy to help with the increasing patient responsibility of healthcare costs, is to implement and enforce a strong financial policy....
What about the financial well-being of your pediatric practice? Are you meeting your goals for patient volume?...
In a field with similar practices, how can you get your pediatric practice to stand out? How can you increase traffic to your website, social media pages, etc.? And, what kind of marketing strategy will resonate with patients’ families?...
Quality initiatives are an essential part of becoming recognized as a Patient-Centered Medical Home (PCMH). However, quality is essential for all pediatric practices, not just those seeking the PCMH designation....
Pediatric care providers need to ensure that patients with health needs requiring follow-up, as well as those due or behind on their well visits, are receiving the care they need. This is also vital to having a healthier population and increasing practice revenue. And that’s where something like “DAR” comes in. Using a Tool for Patient Recall DAR stands for Demographic Analysis and Recall. It's a powerful tool for analyzing demographic data that's integrated in OP. Based on the findings, it recalls specific patient and practice information. Let’s say that I’m a busy clinician. I want to know how DAR can help my...
If a pediatric practice has some extra down time, pause and remember the financial health of your practice starts with having an appropriate fee schedule. While contractually the payers determine how much they are going to pay you for each service you provide, it starts with how much you charge. Scheduled Processes and Procedures At a minimum, at the beginning of the year, your practice should have a scheduled process and procedure for updating your fee schedule so you can be sure you are not leaving money on the table (and in the insurance company’s pocket.) The AAP has resources for pediatricians...
As the leader of a pediatric practice, you know that being successful involves more than providing excellent medical care. Of course, patient care is your top priority, but managing day-to-day operations takes knowledge, organization, and the right people. How do you make the best use of your team's skills and talents? How can you make sure everyone in your pediatric office is being productive and efficient without crushing morale? These are important points to consider, especially if you want to have a profitable practice. Here are some suggestions for boosting staff productivity. Get to Know Your Team and Show Them You Care Perhaps your...
As an independent pediatric office owner or administrator, you want your practice to thrive. One of the best ways to ensure that your business succeeds is having a high-performing team. Recent research shows that high-performing teams have one thing in common: They work in a psychologically safe environment. It's kind of an awkward, fancy term. Essentially, it means the work environment is a safe place to ask questions, raise concerns, and share ideas without feeling fear. Are you ready to learn about this important trend in job environments? Here are four ways to ensure your pediatric practice is a psychologically safe workplace. 1. Create...
You’ve decided you’re ready to spread your entrepreneurial wings. You're going to open your own pediatric practice. While it’s an exciting time, it’s also busy with planning. You’ve got a checklist full of items like credentialing providers with payers, securing financing, choosing a location, purchasing technology, hiring staff, ordering supplies and furniture, and preparing forms and processes. Another important area to tackle before officially launching your new practice? Billing. It's one of the most critical elements of your business. Without a good billing system, you won't get paid appropriately. And a practice that's not profitable will quickly fold in the ever-changing world...
Electronic health record software is consistently updated in order to adjust to the ever-changing and dynamic healthcare and technology worlds. That’s why training must be seen as a consistent commitment, not a one-and-done effort. Regardless of whether you’re going to switch to a new EHR or plan on staying with your current solution, here are five best practices for establishing a culture of ongoing EHR education. Designate a Superuser To start, designate a superuser. A superuser is a point person who understands the big picture and sees the entire scope of the practice, particularly how different functions, workflows, and data inputs affect...
When reviewing (or developing) your revenue cycle management plan, don't overlook the first steps: making sure all your providers are appropriately credentialed with all your payers and associated products. Credentialing and Provider Enrollment are more than just arduous tasks of paperwork; without them, claims aren’t paid and revenue suffers. Opportunities to grow your practice and strengthen your revenue depend on a solid credentialing and contracting game plan. Key functions that help your practice receive proper reimbursement from insurers: Payer Product Analysis: Most insurers offer multiple products and these products can change annually, especially Medicare Advantage, Medicaid HMO, and ACA plans. Review your...
A frazzled mom walks into your pediatric clinic. She approaches the check-in desk, and your receptionist notices dark circles below wet eyes, red from crying, possibly even during the drive to the office. The screaming toddler on the mom’s hip is not so interested in disguising his anguish. He wails in pain as he tugs on his ear, not afraid to let the tears fall freely. Even those staff members behind the check-in desk, standing at the hallway scale, or walking a patient to an exam room can hear the little guy. After checking in the fidgety little boy, the receptionist sees...
In order to truly provide top-notch medical care at your pediatric practice, you need an all-star team of professionals working around you. Front desk staff, nurse practitioners, medical billers, the list goes on. A successful medical practice relies on a full staff of talented people. A hiring mistake alone, can cost you 15 times an employee’s base salary in hard costs and lost productivity. You are in the medical profession. You are not a Human Resource Manager. You might be a little lost when it comes to hiring for your practice. In this article, I am going to give you the...
If your payment data is currently dispersed across multiple systems, you might hit a roadblock in your plan for payment assurance. What does your roadmap for payment assurance look like? Use these three checkpoints to analyze where your data might be failing you and how you can improve collection processes by pulling payment data from one reliable source. Checkpoint #1: Talk to Your Staff About Their Processes to Collect Collecting patient payments is time-consuming. Do you know how much time your staff spends to collect a single payment? Ask your staff to walk you through their daily process to collect, reconcile and post...
In the past, excellent patient care was enough to earn word of mouth referrals for pediatric practices. Aside from directory listings, most doctors didn't need to market their practices at all. Parents would simply ask their friends for a doctor recommendation or choose from an insurance company's list of providers. Today, parents still ask for recommendations, but they're turning to social media for the information. According to Pew Research, 74 percent of internet users are on social media. Over 1.4 billion people log on to Facebook each day, including 75 percent of parents. Of those, nearly half look for information about...
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