Harriet Hellman has been using Office Practicum since 2002. Hampton Community Health Care is a bilingual independent nurse practitioner practice, with one full-time and two part-time NP’s. There are also two full-time and two part-time receptionists, and two part-time medical assistants. The practice was established in 1995 and now provides care for over 5,000 registered patients from birth to age 23. In an average busy day, each NP will attend to between 18 and 27 patients.
“The increased burdens of paperwork, lot numbers recording, inventory maintenance, and the time of manually writing charts on all patients seen had become an astronomical burden. I saw a demonstration of Office Practicum in a pediatrician colleague’s office and I was so impressed by the ease and facility of the program that I purchased it within a month. The templates, vaccine information, ease of printing records and reports for WIC, schools and prescriptions were selling points and have addressed my needs completely.”
Adapting to Office Practicum:
“The period of change and initiation took two weeks in my office. In one month we were all running very smoothly. My staff and I trained at different times via PC Anywhere [remote] with our trainer, who was very available, and very, very knowledgeable about provider and support staff issues. [The trainer] was very happy to help us customize what we needed for our support staff. I cannot speak highly enough about our training experience. Client support is excellent. Our issues are resolved immediately and without problem. Again, I not only have no complaints, I cannot say enough praise.”
“The most important thing that Office Practicum has done for me is given me my life back. I love the system. I used to spend four hours a day on charting, writing letters to consultants, and paperwork, which I no longer spend. I got four hours back for my family and me. I can feel reassured about patient safety and correct communication as I take a call from my home and directly access the patient’s record with immediate entry abilities and access to drug allergies or patient information.”